Account & Cloud Data Deletion

Vetalytics (com.gudni.petrate) provides two ways to permanently delete your linked Google/Apple account and all associated cloud data.

Option 1: Instant Deletion Inside the Vetalytics App (Recommended)

1. Open the Vetalytics app on your phone.
2. Tap the Settings gear icon in the top-right corner of the home screen.
3. Under Account & Cloud Backup, tap Delete Account & Cloud Data and confirm.

Your Firebase Authentication account, linked email identifier, pet profiles, and saved respiratory rate readings are erased immediately.

Option 2: Request Deletion by Email (Without the App Installed)

If you have already uninstalled Vetalytics, send an email from the Google or Apple email address linked to your account to vetalytics@vetalytics.app and we will permanently erase your account and Firestore records within 7 business days:

Email Account Deletion Request

What Data Is Deleted vs. Retained

• Permanently Deleted: Your Vetalytics user account record, linked email/UID, all pet profiles, and all saved respiratory rate readings.
• Videos: Vetalytics never stores videos in the cloud (all videos are deleted immediately after optical-flow BPM calculation).
• Billing Records: Active Google Play or App Store subscriptions are managed by Google/Apple; cancel any active subscription in Google Play Store → Payments & subscriptions before or after deleting your Vetalytics data.

← Back to Vetalytics Home • Privacy Policy